Available for customers of Joinerysoft, this area provides access to:

• online support
• video tutorials
• downloads
• my details

Our customer area is restricted to customers only, and passwords are supplied upon initial purchase. If you would like a reminder of your password please call us on +44 (0)1608 643302. 

You will need to log on before you can access these menu items within the Customer Area.

To log in enter:

• username (Joinerysoft customer ref. as written on Joinerysoft invoices)
• password (your company telephone number including STD code)

Online Support

When you require extra help our support team are able to utilise LogMeIn software to access your computer remotely. This allows them to fix a problem you may be having or more commonly demonstrate how to do something.

Video Tutorials

Access a comprehensive library of training videos illustrating 'how to do'  task within JMS.

Tutorials include:

• Joinery Tutorials ranging from 'adding vertical bars' to 'using parameter sets'
• General Tutorials including 'Using JMS on a pen drive'
• Costing Tutorials covering adding, changing and updating orders
• Printing Tutorials to guide you through all options and personalisation of printing

Downloads

Our download feature provides access to JMS files for first time installation or if you are installing JMS on to a new computer.

Joinerysoft works with our customers to constantly improve our software providing new features and designing the software to be easier to use than ever before. This means that we frequently release new versions of JMS which are available to download free of charge to all maintenance and support subscribers.

JMS Upgrade Manager

Updates and new releases are managed by the JMS Upgrade Manager. This tool, provided with JMS, will when selected automatically check for new releases and download the latest release available to your computer. Internet access is required to use the JMS Uprade Manager and a current maintenance subscription.

Please ensure that JMS is closed before running the JMS Upgrade Manager, and that you have a current backup. The JMS Upgrade Manager can be accessed from within the Microsoft Windows, Start Menu. Simply choose 'All programs' and then select Joinerysoft.

My Details

Update your personal details and ensure that you receive prompt notice of new releases.

Add additional mobile numbers, update email addresses and add new contacts for your company.

Our customer area is restricted to customers only, and passwords are supplied upon initial purchase. If you would like a reminder of your password please call us on +44 (0)1608 643302. 

You will need to log on before you can access these menu items within the Customer Area.